1. A good Citizens' Charter should have which of the following components?
1. Time frame for service to be provided to the citizen.
2. Expectations from the citizen.
3. Focus on grievance redressal.
4. Compensation in case of failure of service delivery.
1, 2 and 3 only
1, 2 and 4 only
1, 3 and 4 only
2, 3, 4 only
